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Build-a Bear Complaint - Horrible customer service. Horrible Online experience and scammers
Build-a Bear Complaint

Build-a Bear Complaint

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Horrible customer service. Horrible Online experience and scammers


So I ordered one customized bear but they ended up charging me twice and sending two bears for $160 I called and returned one and was told I would receive a refund, however, they only refunded the price of the bear and not the shipping which is total bullshit because I didn%u2019t ask for the second bear, I only ordered ONE, this mistake is on their end and the fact that they wouldn%u2019t give me a full refund is just total bull crap


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